Refund Policy
All deposits are refundable up until the point final payment has been submitted. A transaction fee of 3% will be deducted from the return total to cover transaction expenses for payments made with a credit card. Once payment has been submitted in full for the Camper unit, the sale is final and, except in the event of defect or damage, no refund will be provided.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item so these issues can be swiftly addressed.
Space Campers accessory kits are returnable in like-new condition (with some exceptions, see below) provided the return is completed within 30 days of delivery. To be eligible for a return, the item must be in the same condition in which it was received, unworn, unused, and undamaged, with tags, and in its original packaging. Buyer pays shipping unless there was an error made by Space Campers. Contact us at support@spacecampers.com if you have any questions or to process a return.
We will notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, you’ll be automatically refunded via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.