We strongly prefer for you to visit our production facility in San Luis Obispo for a complimentary installation of your Space Camper. It’ll save you a few bucks and the Golden Coast is a perfect place for you to test out your new camper after install. Installation will be quick, and during that time you can browse our accessories on one of our fully decked campers.
For those who can not make the trip, see shipping details below:
Ground
We ship via UPS, FedEx and USPS, depending on the value of the goods the shipping company may require a signature at time of delivery. Shipping times vary depending on where you are located.
Truck Freight
Many of the larger heavier items we sell will require to be shipped via truck freight. These include your Space Camper, roof racks, etc. We can arrange to have goods delivered to a local freight terminal, a business with a loading dock or fork lift, or a residence.
Residential deliveries are coordinated by the clerk at the local freight terminal prior to delivery. If you are unable to receive the goods at your residence the freight company will arrange for you to pick them up at the terminal. You can arrange to have smaller items that the driver can unload by themselves, dropped off at your residence even if someone is not there to receive them. This has to be arranged prior to delivery.
Items larger than 100 lbs. require a lift gate to be unloaded. The up charge for a lift gate runs around $125. You can choose to have a residential delivery, for items over 100 lbs., without a lift gate if you are going to have enough help to unload the goods. If arrangements have been made for this type of delivery and there is no help to unload the goods the driver will return to the depot with the shipment.
Arrangements will be made to either schedule another time for delivery, or for the recipient to pick the goods up at the terminal. The recipient will be charged for the cost of the failed residential delivery. We suggest that if you are at all in doubt about a residential delivery that you opt for a delivery at your local terminal.
Please note that heavier pieces of freight are palletized or crated for delivery.
Damage
Do not sign for the freight before you have inspected it. If the goods show any signs of external damage please take pictures of the damage, and report the damage to the shipping clerk. Get the name of the clerk their contact details and any report number they give you. Report any damage to Space Campers immediately. If the goods are severely damaged refuse to take delivery and inform Space Campers immediately. If after taking possession of the goods you discover damage, take pictures of the damage, inform the shipping company getting the contact information of anyone you talked to, along with any report numbers. Contact Space Campers immediately.
International
At this time we do not offer international shipping.